1. Returns Eligibility
We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return it under the following conditions:
- The return request must be made within 7-8 days of receiving the item.
- The item must be in its original packaging, unused, and in the same condition as when you received it.
- Proof of purchase is required for all returns.
- Certain items, such as perishable goods or customized products, may not be eligible for return.
2. Return Process
To initiate a return, please follow these steps:
- Contact our customer support at info@thereliabletechnologies.com with your order details and reason for the return.
- Our team will review your request and provide instructions for returning the product.
- Ship the item back to the provided return address at your own expense unless the item is defective or incorrect.
- Once we receive the returned item, we will inspect it and notify you of the refund status.
3. Refund Policy
- If the return is approved, we will process your refund within 7-8 business days.
- Refunds will be issued to the original payment method used for the purchase.
- Shipping fees are non-refundable unless the return is due to our error.
- If the returned item does not meet the eligibility criteria, we reserve the right to refuse the refund.
4. Exchanges
- We only replace items if they are defective or damaged.
- If you need to exchange a product, contact us at info@thereliabletechnologies.com for further instructions.
5. Late or Missing Refunds
- If you haven’t received a refund after the processing period, first check your bank account.
- Contact your credit card company or bank, as processing times may vary.
- If you still have not received your refund, please contact us at info@thereliabletechnologies.com.
6. Contact Us
If you have any questions about our Returns & Refund Policy, feel free to reach out:
- Email: info@thereliabletechnologies.com
- Phone: +92 348 5446847